Past Webinars for Purchase

Overview

Past Webinars for Purchase
Miss a webinar? Search our recent webinar topics here.

Click links below to view our recent webinars.  Select webinars are available free to our free to members in the members resource library.  Additional webinars offered during the COVID-19 crisis were offered free to members and non-members here.

CAPIO ADVANCED TRACK: Managing, Mentoring and Motivating with Purpose (2021)
Collaborative Engagement: Adapting Your Engagement Approach Based on Lessons Learned from the Pandemic (2021)
Creating an Effective Utility Rate Change Outreach Strategy That Builds Customer Awareness and Confidence in the Rate-setting Process (2021)
CAPIO ADVANCED TRACK: Being Your Agency’s Strategist: Advancing Into an Executive-level Communications Role (2021)
Legal Issues for Government Communicators—Copyright, Trademark and Records Retention Laws (2021)
Building Positive Relationships with the Media to Accomplish Shared Goals (2021)
The 2021 Edelman Trust Barometer Results: How Does Trust Impact Our Work as Communications Pros? (2021)
Earn Your APR in 2021: Everything You Need to Know to Start Now! (2021)
Storytelling is not a Unicorn: A Practical Approach to Creative Storytelling Using Graphics and Visuals (2021)
Collaborative Engagement: Developing Multi-Agency Programs and Reaching Diverse Communities (2021)
CAPIO 2021 State of Communications (2021)
Websites and ADA Compliance (2021)
Search Engine Optimization for Public Agencies (2020)
Virtual Events 101: How-to Tips, Tricks and Lessons Learned (2020)
Podcasting 101: How To Tips and Tricks to Get Your Agency’s Podcast Up and Running (2020)
Storytelling: Telling Your Agency’s Story Across Multiple Platforms with Maximum Impact (2020)
Improving Your Agency’s Storytelling with Artificial Intelligence (2020)
Advancing Equity Through Decision Making (2020)
putting the lol in local government (2020)
Communicating with Diverse Audiences: Developing Inclusive Outreach Practices (2020)
Hosting Virtual Events: A Guide to Planning an Engaging Event (2020)
Elevate Optimism and personal wellbeing workshop (2020)
coping and communicating with compassion (2020)
Writing compelling content in plain language (2020)
Advanced best practices for social media community management(2020)
the 2020 edelman trust barometer results (2020)
Social media 411 with facebook, instagram and twitter (2020)
Navigating the Phases of a Crisis from Pre-crisis to Recovery (2020)
Measuring What Matters: Creating Your Social Media Dashboard Report (2020)
Strategic Communications: A 7-Point Checkup (2020) 
Ethics & Communications Leadership (2020)
Building a Better No Budget Survey (2020)
CAPIO 2020 State of Communications (2020)
10 Biggest Mistakes Government Makes in Engaging Residents (2019)
Multi-Cultural Communications How to Communicate with Diverse Audiences (2019)
What’s Your Brand? Personal Branding (2019)
Are You Digital Ready?  Scaling and Adopting Disaster Preparedness Using the California Wildfires.
Tales from a Website Redesign (2019)

Additional webinars available for free to members in the members resource library.  (Log-in required to view.)

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Collaborative Engagement: Adapting Your Engagement Approach Based on Lessons Learned from the Pandemic
Power Lunch Webinar

A lot has changed in just over a year when it comes to engagement strategies and communicating with the communities you serve.

During this webinar, expert communication strategists Matt Salisbury and Jen Guice will explore how engagement has had to adapt during the pandemic and the lessons learned that can help you adapt your own engagement approach.

Key take-a-ways from this webinar include:

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Creating an Effective Utility Rate Change Outreach Strategy That Builds Customer Awareness and Confidence in the Rate-setting Process
Power Lunch Webinar

For public-sector agencies, the rate-setting process often starts years in advance and raising rates is crucial to the overall viability of the utility. Often, however, utilities face challenges with getting the much-needed rate increases passed due to distrust from the public or lack of understanding of the need and benefits of the change in rates.

Therefore, it’s essential for utilities to proactively communicate the value of their services early and often to gain acceptance with customers, community members and policymakers.

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Legal Issues for Government Communicators—Copyright, Trademark and Records Retention Laws
Power Lunch Webinar

Managing your organization’s reputation during challenging times means you not only need to ensure you are meeting the public’s need for information – but at the same time, not breaking any laws.

Attorneys Christopher Onstott and Kevin Flautt from Kronick Moskovitz Tiedemann & Girard, a leading Sacramento law firm that specializes in municipal law, will lead this session and help you unravel the mystery of ever changing federal and state laws.

During this webinar you will learn about:

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Building Positive Relationships with the Media to Accomplish Shared Goals
Power Lunch Webinar

Public-sector communicators and media professionals share many common goals, including educating our communities and maintaining a consistent flow of transparent, actionable information.

In this webinar, you’ll learn how to proactively forge mutually beneficial relationships with print, TV and digital newsroom staff to share your government agency’s story across multiple platforms. You’ll also learn how to pitch the stories that journalists, editors and producers want to tell.

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Collaborative Engagement: Developing Multi-Agency Programs and Reaching Diverse Communities
Power Lunch Webinar

It often takes years to develop and execute successful communications and public outreach programs that maintain confidence, trust and satisfaction with your organization. These projects and programs often require multi-agency collaboration as well as authentic engagement with diverse communities.

Join CAPIO and PRSA SD/IC for a special program featuring case studies, best practices and lessons learned for collaborative engagement.

Key take-a-ways from this webinar include:

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Search Engine Optimization for Public Agencies
Power Lunch Webinar

Public agencies are often the official source of information, and when searching for topics online, you can often find them on the first page of search engine results. These results define what the public understands about a particular topic. But how does this happen?

Currently, 85% of people looking for information online start their journey using a search engine. But with so many results, how can you make sure your site stands out? Do you know how people are finding your site and why they’re visiting? Are you leading the conversation for topics and keywords important to you?

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Virtual Events 101: How-to Tips, Tricks and Lessons Learned
Power Lunch Webinar

As public-sector communicators, we’ve been tasked this year with forging into the unknown and creating virtual events for much-loved in person events to one-time celebrations.

But where do you start when it comes to selecting an online conference style event, hybrid in-person/virtual event or a pre-recorded celebration that’s right for your agency? With so many possibilities for event formats and hosting platforms, the possibilities are nearly endless and often overwhelming!

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Storytelling: Telling Your Agency’s Story Across Multiple Platforms with Maximum Impact
Power Lunch Webinar

The power of storytelling is more important than ever. A compelling story can change hearts and minds, and it can motivate your audience to take instant action.

But how do you tell your agency’s story in a way that cuts through the clutter of the information avalanche bombarding your stakeholders every single day?

Communications pros Robin Rockey, APR, and Lenka Wright take you on a storytelling journey packed with real-world examples and practical tips that you can put into practice today.

In this interactive webinar, you’ll learn how to:

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Improving Your Agency’s Storytelling with Artificial Intelligence
Power Morning Webinar

How can public agencies incorporate community feedback and sentiment into their messaging and better shape their communications strategy? Discover how government agencies across California are using artificial intelligence (AI) technology to understand discourse trends, identify community pain points and measure the effectiveness of community outreach efforts.

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Advancing Equity Through Decision Making
Power Lunch Webinar

Join CAPIO as we continue the education around racism and what it means to be equitable.  During this webinar, Aimée Zenzele Barnes, Diversity & Equity Manager for the City of Sacramento, will discuss choice points and how to create change within, effecting change externally.

This webinar will provide you:

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Communicating with Diverse Audiences: Developing Inclusive Outreach Practices
Power Lunch Webinar

Communicating with diverse audiences in your community is more than just translating information to a different language and checking the box. Rather, it requires thoughtful planning to authentically engage residents and add community voices to important discussions as well as regular outreach efforts.

During this webinar, attendees will learn how to effectively communicate and engage with diverse populations.

Key Take-a-Ways:

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Hosting Virtual Events: A Guide to Planning an Engaging Event
Power Lunch Webinar

The need to social distance during the pandemic means public-sector communicators must pivot to hosting what were normally thought of as traditional in-person events (such as ribbon cuttings, open houses and state of the cities) in a virtual format.

During this webinar, Kerry Shearer the “Livestream Expert” will guide attendees through how to successfully pull together a memorable event that resonates with key audiences and creates memorable moments for your agency.

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Elevate Optimism and Personal Wellbeing Workshop
Power Lunch Workshop

As we continue to navigate uncharted territory filled with uncertainty and change affecting our personal and professional lives, it’s important to elevate our optimism, resilience and personal wellbeing.

Join Tia Graham, Founder and Chief Happiness Officer at Arrive at Happy for this engaging CAPIO workshop where attendees will learn more about increasing positivity and optimism and personal wellbeing through a blend of science and practical, actionable steps that they can implement immediately. 

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Coping and Communicating with Compassion
Power Lunch Webinar

As public-sector communicators, we continue to face the ongoing stress and isolation of the global COVID-19 crisis, civil unrest and financial fallout both at work and at home.

Communicators have been working around the clock for months providing important information to the communities they serve. This constant, heavy workload coupled with limited abilities to engage in pleasurable activities and the uncertainty of the global pandemic may lead to anxiety, hopelessness, helplessness and even burnout.

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Writing Compelling Content in Plain Language
Power Lunch Webinar

Now more than ever, it’s essential that public-sector communicators convey content in ways that are easy to read and understand for multiple audiences.

We all know that “Plain Language” is a good idea, but what is it?

Join Valerie Walston, Plain Language consultant and Trainer, to learn more about essential “plain language principles” to help your agency craft compelling, effective content that will resonate with your communities at first read.

Key webinar take-a-ways: