Navigating the Phases of a Crisis from Pre-crisis to Recovery
Power Lunch Webinar

Whether a pandemic, fire, flood, mass shooting or crisis of confidence, ongoing communication with your community and stakeholders is essential. There is a great deal of planning that needs to happen before you face a crisis, but continuing communications responsibilities – especially moving into the recovery phase – are often overlooked. Once the initial crisis communication efforts have taken place, there is still a lot of outreach to do following an incident – which can go on for weeks or even months.


Measuring What Matters: Creating Your Social Media Dashboard Report
Power Lunch Webinar

How do you know if your agency is meeting the mark when it comes to its social media efforts? With so many tools at our disposal for analyzing data and a variety of metrics, how do communicators measure success?

During this webinar, attendees will learn how to effectively measure their social media programs.

Key take-a-ways include:


Social Media 411 with Facebook, Instagram, Twitter and Nextdoor
Power Lunch Webinar

Join representatives from Facebook, Instagram,  Twitter and Nextdoor to gain an insider’s perspective on how your agency can leverage its social media accounts to effectively communicate with your communities.

During this session, attendees will learn first-hand all the tips, tricks and updates to the top social media platforms, as well as, be able to ask questions to the presenters.

Date: Thursday, June 25
Time: Noon to 1:30 p.m.

CAPIO members $20
Non-members $35