CSTI Basic Public Information Officer and Joint Information Center / Joint Information System
Virtual Course


Basic PIO and JIC/JIS (G290-291): This course is the first in a three part series of Public Information Officer Basic training. The course is designed for people who work with the media in times of crisis and day-to-day media relations. The program emphasizes the importance of developing a Public Information Officer (PIO) team, communications skills, leadership and working in a Joint Information Center using Joint Information Systems.

Topics Include:

  • Crisis Communication Skills
  • Today’s Media Environment
  • Developing and Delivering Key Messages
  • Interview Techniques
  • Developing News Releases
  • Developing an EPIO plan
  • Social Media
  • Conducting News Conferences
  • Joint Informations Systems (JIS)
  • Joint Information Centers (JIC)
  • Legal Issues and the PIO
  • Interview Labs
  • PIO Team Exercises

NOTE: This course is eligible for the use of Homeland Security Grant Program SHSP, UASI, LETPP. Homeland Security Grant funds may cover the cost of registration, travel, lodging and per diem only.

Dates: January 26 – February 4, 2021
Location: Virtual Course

Course registration

Course Length: 32 hours
Course Code: G290/291-5-20
Register for CSTI Courses: Visit the Learning Management System and create an account. Click the green “Register” button located on the center of the screen, and follow the on-screen instructions to set up your account. 

Browse for training: Login to the Learning Management System. On the top menu bar select “CSTI Courses” then “Browse for Training” and search or filter results to find available courses.

Reasonable accommodations for people with disabilities are available upon request. Make your request as early as possible as last minute requests will be accepted, but may be impossible to fill. If accommodation is needed, please send your request to CSTIRegistration@caloes.ca.gov or call (805)-594-2100

For more information regarding courses we offer, please call: (805)-594-2100 
Email us at: CSTIinfo@caloes.ca.gov
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