Past Webinars for Purchase
Accessible Documents in Practice: Best Practices for PDFs, Presentations, and Everyday Communications
As public agencies prepare for the April 2026 deadline to comply with updated ADA Title II digital accessibility requirements, including WCAG 2.1 Level AA standards, communicators play a critical role in ensuring that everyday materials such as PDFs, presentations, and office documents are accessible to all audiences.
Cutting Through the National Noise with Local Polling
Power Lunch Webinar
Every headline seems to tell the same story: inflation is crushing families, government is broken, the American dream is slipping away, and taxes are too high. Against that backdrop, it’s natural for public agencies to question whether local opinion research still matters—or whether community sentiment simply mirrors the national mood.
The reality is that local polling cuts through national noise.
Accessible Video in Practice: Meeting ADA Requirements for Public-Sector Video Content
Power Lunch Webinar
As public agencies prepare for the April 2026 deadline to comply with updated ADA Title II digital accessibility requirements, including WCAG 2.1 Level AA standards, communicators play a critical role in ensuring that video content is accessible to all audiences.
Ethical PR in a High-Pressure Environment
Power Lunch Webinar
Public-sector communicators operate at the intersection of transparency, trust, and accountability, often under intense public, political, and organizational pressure. Now, ethical decision-making is more complex than ever, shaped by rapid news cycles, social media amplification, misinformation, AI tools, and heightened expectations for openness and transparency.
CAPIO Advanced Track – BTS: What It Really Takes to Be the Chief Communicator at Your Agency
Power Lunch Webinar
Ever wonder what it’s really like to be the lead communicator at a public agency? We’re pulling back the curtain in this candid, moderated panel discussion featuring seasoned professionals from cities, special districts, counties, and more. These leaders will share the behind-the-scenes realities of the role—what it takes to succeed, the challenges you don’t always see, and the wins that make it worthwhile.
What You’ll Learn:
CAPIO 2026 State of Communications
In 2026, public-agency communicators will continue to navigate a rapidly evolving landscape shaped by emerging technologies, shifting public expectations, and increasing demands for transparency, trust, and engagement. Staying ahead will require communicators to continually adapt strategies, priorities, and best practices to effectively serve their communities.
Beyond Translation: Crafting Culturally Authentic Messaging that Resonates with Spanish-Speaking Communities
Power Lunch Webinar
More than 43 million people across the United States speak Spanish at home, each with unique stories, traditions, and values that shape how they connect with messages. Successful communication with these audiences requires more than direct translation; it calls for understanding culture, emotion, and context.
Mastering Public Safety Communications – Lessons from the LA/Malibu Wildfires
Join CAPIO for an insightful webinar exploring the critical role of public safety communications during large-scale emergencies, featuring a case study on the LA/Malibu wildfires. This session is designed for public agency communicators, emergency response coordinators, and local government leaders who want to enhance their crisis communication strategies.
CAPIO Advanced Track – Championing Change and Engaging Resistance in Public Agency Cultures
Power Lunch Webinar
“Manage the culture, or it will manage you.” While developing our personal leadership and management skills are critical for career advancement, they must be paired with an understanding of agency cultures and the many ways, both visible and unseen, in which they influence the workplace. This webinar will explore the different types of organizational cultures within public-sector agencies, how organizational culture influences decision-making, the relationship between culture and leadership, and strategies to successfully champion change.
Eyes in the Sky: An Introduction to Using Drones for Government Communication
You’ve seen the aerial footage, once only available through the costly process of hiring a helicopter but can now easily be captured through the use of a drone. Is having your own drone possible? What about the policies, licenses and liability? Whether you are a certified pilot or considering the possibility of take-off – this session will explore the dynamic role of drones in transforming the Communications field.
Keeping Hope Alive: Building Resilience Through the Brain’s Hope Circuit
Power Lunch Webinar
Hope isn’t just a feeling, it is a powerful neurological process that can shape how we lead, live, and communicate through challenges. In this session, we’ll explore the science behind the brain’s Hope Circuit and discover how to strengthen it for ourselves and our teams.
Drawing on research-backed strategies, this webinar will equip you with practical tools to increase optimism, resilience, and overall well-being in both personal and professional settings.
What You’ll Learn:
Roadmap to Digital Accessibility Compliance: Meeting DOJ’s New Requirements
Power Lunch Webinar
The U.S. Department of Justice (DOJ) has issued new Title II regulations requiring all state and local governments, and special purpose districts, to ensure their web content and mobile applications are fully accessible to people with disabilities. Agencies that fail to comply by the DOJ’s deadline could face significant penalties and lawsuits.
Combating Misinformation in Public Communications
Held in Partnership with ACWA
Misinformation can spread quickly, undermining public trust and complicating crisis response. This moderated webinar will equip public information professionals with practical tools and insights to counter false narratives, foster transparency, and strengthen community relationships. Whether navigating a crisis, talking to the media or managing day-to-day communications, this session will provide actionable takeaways to enhance your approach.
Key Takeaways:
CAPIO Advanced Track – Get in Gear: How to Conduct a Multi-Point Inspection of Your Communications to Fire Up Your Results
Power Lunch Webinar
When it comes to constituent communications and engagement, do you sometimes feel like you are riding on rails but making no gains? You are not alone. Consider the value of a formal “check under the hood” of your communications operations to get yourself in higher gear. In this one-hour webinar, consultants from Raftelis will share their approach for assessing a local government’s communications program. This multi-point inspection shows where to top off depleted resources, replace worn ideas, and repair broken processes.
Unlocking the Power of Community Partnerships: Strategies Communications Pros
Power Lunch Webinar
Are you looking to enhance your agency’s outreach and impact through strategic regional partnerships? During this webinar, attendees will hear insights from seasoned communications professionals on creating synergistic public and private partnerships that drive mutual goals and foster an informed, connected community. Gain strategies, insights, and tools to navigate partnership development, improving information sharing, agility in responding to community needs, including during emergency and crisis situations, and achieving greater impact.
Take Your Agency’s Social Media to the Next Level with Video
Are you ready to elevate your social media game? Whether you’re a content creator or just looking to boost your Agency’s social media presence, this webinar will equip you with the skills needed to make your videos stand out. Veteran videographer Zach Camerino will share his expertise in a straightforward, actionable format that you can apply immediately to your work.
Key Takeaways:
Visual Storytelling: Photography for PR Pros
Power Lunch Webinar
Are you a PR professional looking to enhance your visual content without needing professional photography skills? Then, this webinar is tailored just for you!
Key Takeaways:
Career Boosts for Communications Pros
Mentorship Monday
Are you poised for your next career leap? Join veteran public sector leaders, communicators and recruitment pros for a candid discussion with key insights to advance your career. Bring your questions for a Q&A session with our experts, following our moderated discussion.
Key Takeaways:
Essential Ethics Competencies in Public Relations: Common Deficiencies and Helpful Resources
Power Lunch Webinar
Step into a conversation that’s stirring the heart of public relations. Recent reports from the Commission on Public Relations Education highlighted a gap: Young PR professionals are not meeting ethical expectations. This revelation led to a new study to pinpoint the essential ethics skills needed today and where we’re falling short in the profession.
Navigating the Stream: Innovative Water Education for Tomorrow’s Leaders
Power Lunch Webinar with ACWA
Join ACWA and CAPIO for an engaging webinar where we explore dynamic approaches to water education that are designed to foster a deeper understanding and appreciation of water conservation and sustainable practices, as well as support workforce development.
Key Takeaways