Our Mission & Guidelines

"To promote awareness of the public information profession and its value, by advancing standards of integrity, recognizing excellence, and offering training and support for members."

Code of Ethics

The CAPIO Board of Directors has adopted a Code of Ethics for its members, developed from the codes of a number of prestigious organizations ranging from the International City Managers Association to the American Society of Journalists.  It addresses the importance of dealing with the public and the media in a fair and appropriate manner and serves as a reminder that we should make each decision as if it was being viewed on national TV.
  • I will be dedicated to the concepts and principles of democratic government.
  • I will affirm the dignity and worth of public service and continually strive to maintain the public's confidence by serving the public interest and putting the public trust before all else.
  • I will respect the public's right to know the public's business and will strive tp create and maintain effective relationships with the media to foster those important communications.
  • I will adhere to the highest standards of honesty, accuracy and truth and will be accessible, knowledgeable and credible when speaking for my agency.
  • I will never knowingly disseminate false or misleading information and will act promptly to correct errors.
  • I will make every attempt to accommodate and educate members of the media by presenting information in a clear and concise fashion.
  • I will strive to be the best source of information for my agency and if I do not know the answer to a question, I will find it or find someone who does.
  • I will never speculate, guess or lie.
  • I will respect privileged information as it protects the public good.
  • I will seek no favor and believe that personal gain secured by knowledge of information is dishonest.
  • I will take the time to strengthen my individual capabilities, and to encourage lifetime learning and professional development for myself and others.
  • In the event of an emergency or other disaster, I will reasonably put the needs of my agency and the community it serves ahead of my personal concerns.
CAPIO Bylaws as of Nov. 2016